RETURNS

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At Active Plan, we understand the fast-paced and ever-changing needs of professionals like you and prioritize to ensure your satisfaction. We aim to make the return experience seamless. Take a moment to familiarize yourself with our policy and reach out for any assistance you may need.

RETURNS

All returns include free shipping. All returns must be initiated within thirty (30) days of receiving your order. All returned items must be in new and unused condition unless otherwise noted (see exceptions). 

EXCEPTIONS

If your item arrives damaged or defective, it is eligible for return. 

REFUNDS

Please allow 5 - 7 business days for processing your refund. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at returns@allactiveplan.com.

Effective as of February 25, 2023.